Customer Support Representative
Job Details
Skills And Tools:
Job Description
*Astroida Skincare*, a leading name in the skincare e-commerce industry, is seeking a dedicated and passionate Customer Service Representative to join our Alexandria office team. This position involves working offline in a dynamic environment, where the focus is on ensuring a seamless and positive experience for our customers.
*Key Responsibilities:*
- Confirm orders with customers to ensure accuracy and satisfaction.
- Respond promptly to customer inquiries across various social media platforms, providing knowledgeable and friendly support.
- Prepare orders for shipping, ensuring they meet our quality standards and timelines.
- Maintain a well-organized work environment, with a keen eye for detail and the ability to manage multiple tasks efficiently.
*We Offer:*
- A rewarding opportunity to grow within the skincare industry.
- A supportive team environment where learning and development are encouraged.
- The chance to directly impact customer satisfaction and loyalty.
Join us in our journey to deliver unparalleled skincare experiences to our customers.
Job Requirements
Hardworking and representable, with excellent English speaking skills.
Well-organized, with a natural ability to prioritize and manage workloads effectively.
Experience: Open to candidates with 0-2 years of experience in customer service or related fields.
Enthusiastic about learning new things and adaptable to a fast-paced work environment.
Passionate about skincare, with a desire to deepen knowledge in this field.
